{"id":3,"date":"2025-03-10T08:55:22","date_gmt":"2025-03-10T08:55:22","guid":{"rendered":"https:\/\/diwine.ee\/?page_id=3"},"modified":"2026-09-30T17:55:16","modified_gmt":"2026-09-30T14:55:16","slug":"privaatsustingimused","status":"publish","type":"page","link":"https:\/\/diwine.ee\/en\/privaatsustingimused\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p><em>Last updated: 30.09.2026<\/em><\/p>\n<p>This privacy policy explains how Hortus Vinum O\u00dc (trading as diWine, registry code 16588018, address Rehem\u00e4e, Truuta village, 67302 Otep\u00e4\u00e4 parish, Valga County) collects, uses and protects your personal data when you visit the website <a href=\"https:\/\/diwine.ee\/en\/\">diwine.ee<\/a>, shop in our online store or subscribe to our newsletter. We are the controller of your personal data.<\/p>\n<p>We comply with the General Data Protection Regulation (GDPR) and Estonian and European Union data protection requirements.<\/p>\n<h3>1. What data we collect and why<\/h3>\n<ul>\n<li><strong>Order data<\/strong> \u2013 name, email address, phone number, delivery address or chosen parcel locker, and order contents. We need these to fulfil your order and communicate with you (legal basis: performance of a contract).<\/li>\n<li><strong>Accounting data<\/strong> \u2013 invoices and payment information. We keep these under the Accounting Act (legal basis: legal obligation).<\/li>\n<li><strong>Customer account data<\/strong> \u2013 if you create an account, we store your contact details, order history and wishlist (legal basis: performance of a contract).<\/li>\n<li><strong>Newsletter data<\/strong> \u2013 email address, time of subscription and the personal discount code created for you (legal basis: consent).<\/li>\n<li><strong>Correspondence<\/strong> \u2013 if you write to or call us, we keep the communication so we can help you better (legal basis: legitimate interest).<\/li>\n<li><strong>Website usage data<\/strong> \u2013 IP address, device and browser information, and data collected through cookies about how you use the site (legal basis: legitimate interest for necessary cookies, otherwise your consent).<\/li>\n<\/ul>\n<p>diWine never sees or stores payment data (card or bank account details) \u2013 these are processed by payment service providers.<\/p>\n<h3>2. Age restriction<\/h3>\n<p>Our online shop is intended only for persons aged 18 or over. We do not knowingly collect data from minors.<\/p>\n<h3>3. Who we share data with<\/h3>\n<p>We share data only to the extent necessary to provide our service. Our partners process data on our instructions or as independent controllers:<\/p>\n<ul>\n<li><strong>Payment services<\/strong> \u2013 Montonio (bank links, card payments, MobilePay); for Apple Pay and Google Pay payments, WooPayments (Automattic and Stripe).<\/li>\n<li><strong>Delivery<\/strong> \u2013 Montonio and carriers Omniva, DPD, SmartPosti and Venipak. We pass on the recipient's name, phone number, email and delivery address or parcel locker.<\/li>\n<li><strong>Web hosting<\/strong> \u2013 Zone Media O\u00dc (zone.ee), whose servers host our website and database.<\/li>\n<li><strong>Newsletter<\/strong> \u2013 MailPoet, which we use to send newsletters and the welcome email.<\/li>\n<li><strong>Analytics<\/strong> \u2013 Google Analytics (Google Ireland Ltd), only with your consent.<\/li>\n<li><strong>Marketing<\/strong> \u2013 Meta Platforms Ireland Ltd (Facebook and Instagram), only with your consent.<\/li>\n<li><strong>Public authorities<\/strong> \u2013 where required by law.<\/li>\n<\/ul>\n<p>We never sell your personal data.<\/p>\n<h3>4. Cookies, analytics and marketing<\/h3>\n<p>We use cookies to make the shop work (for example, the cart and login). We use analytics and marketing cookies only if you have given your consent in the cookie banner.<\/p>\n<ul>\n<li><strong>Google Analytics<\/strong> helps us understand how visitors use the shop. We use Google Consent Mode: if you do not give consent, no analytics cookies are stored and Google may receive only limited, cookieless signals.<\/li>\n<li><strong>Meta pixel<\/strong> lets us measure the results of Facebook and Instagram ads and show you relevant offers.<\/li>\n<li><strong>Visit statistics<\/strong> \u2013 we also collect aggregated visit statistics on our own server (WP Statistics).<\/li>\n<\/ul>\n<p>You can change your choice at any time using the \u201cCookie settings\u201d button at the bottom of the page. Read more on the page <a href=\"\/en\/kupsised\/\">Cookie policy<\/a>.<\/p>\n<h3>5. Newsletter<\/h3>\n<p>When you subscribe to the newsletter, we ask you to confirm your email address (double opt-in). After confirmation, we send a welcome email with a personal discount code. We may collect statistics on email opens and link clicks to improve our emails. You can unsubscribe at any time via the link at the bottom of every email.<\/p>\n<h3>6. Transfers outside the European Union<\/h3>\n<p>Some service providers (such as Google and Meta) may also process data outside the European Economic Area, including in the United States. In such cases, data protection is ensured under the EU\u2013US Data Privacy Framework or the European Commission's standard contractual clauses.<\/p>\n<h3>7. How long we keep data<\/h3>\n<ul>\n<li>Order and accounting data \u2013 7 years, as required by the Accounting Act.<\/li>\n<li>Customer account \u2013 until the account is deleted.<\/li>\n<li>Newsletter data \u2013 until you unsubscribe.<\/li>\n<li>Correspondence \u2013 as long as needed to resolve the matter and for possible claims.<\/li>\n<li>Cookies \u2013 for the periods stated on the page <a href=\"\/en\/kupsised\/\">Cookie policy<\/a> .<\/li>\n<\/ul>\n<h3>8. How we protect data<\/h3>\n<ul>\n<li>The website uses an encrypted connection (SSL).<\/li>\n<li>Only those who need the data for their work have access to it.<\/li>\n<li>We collect only necessary data and delete it when it is no longer needed.<\/li>\n<\/ul>\n<h3>9. Your rights<\/h3>\n<p>You have the right to:<\/p>\n<ul>\n<li>access the data concerning you;<\/li>\n<li>have incorrect data corrected;<\/li>\n<li>have your data deleted where we are not required to keep it;<\/li>\n<li>restrict the processing of your data or object to it;<\/li>\n<li>receive your data in a machine-readable format (data portability);<\/li>\n<li>withdraw your consent at any time \u2013 this does not affect the lawfulness of earlier processing;<\/li>\n<li>file a complaint with the Estonian Data Protection Inspectorate (<a href=\"https:\/\/www.aki.ee\" target=\"_blank\" rel=\"noopener\">www.aki.ee<\/a>).<\/li>\n<\/ul>\n<p>To exercise your rights, write to <a href=\"mailto:info@diwine.ee\">info@diwine.ee<\/a>. We will reply within one month at the latest.<\/p>\n<h3>10. Changes<\/h3>\n<p>We may update this privacy policy if our services or the law change. The current version is always published on this page together with the date of the last update.<\/p>\n<h3>11. Contact<\/h3>\n<p>Hortus Vinum O\u00dc (diWine)<br \/>\nRegistry code: 16588018<br \/>\nAddress: Rehem\u00e4e, Truuta village, 67302 Otep\u00e4\u00e4 parish, Valga County<br \/>\nEmail: <a href=\"mailto:info@diwine.ee\">info@diwine.ee<\/a><br \/>\nPhone: <a href=\"tel:+3725134581\">+372 513 4581<\/a><\/p>\n<p>See also: <a href=\"\/en\/muugitingimused\/\">Terms of sale<\/a><\/p>\n<p><strong>Alcohol is harmful to your health. We sell alcohol only to adults (18+).<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Viimati uuendatud: 30.09.2026 Need privaatsustingimused selgitavad, kuidas Hortus Vinum O\u00dc (kaubam\u00e4rk diWine, registrikood 16588018, aadress Rehem\u00e4e, Truuta k\u00fcla, 67302 Otep\u00e4\u00e4<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privaatsustingimused - diWine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/diwine.ee\/en\/privaatsustingimused\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privaatsustingimused - 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