Contact Us
Let’s talk wine
Whether your question is about an order, a wine recommendation, working with restaurants or a tasting – write or call us. We will get back to you as soon as possible.
For private customers
Questions about an order, delivery or return, and personal wine recommendations – tell us what food or occasion you are choosing a wine for.
For restaurants and sommeliers
We work with restaurants, wine bars and sommeliers. Ask us for our price list and information about our producers .
Tastings and events
We host wine tastings and workshops – for private groups as well as companies, by arrangement.
Hortus Vinum OÜ (trading as diWine)
Registry code 16588018
Rehemäe, Truuta village, 67302 Otepää parish, Valga County
Frequently asked questions
We usually pack your order within 1–2 working days of receiving payment. Delivery takes 1–3 working days in Tallinn and Harju County and 2–5 working days elsewhere in Estonia.
Delivery to a parcel locker (Omniva, DPD, SmartPosti) is free for orders from €100. The courier delivery fee is shown at checkout. If you would like to order to outside Estonia, please write to us.
Yes, orders can be collected in Tallinn by appointment. Write to info@diwine.ee and we will agree on a suitable time and place.
Yes. We sell alcohol only to persons aged 18 or over. On delivery, the courier or parcel locker provider may check the recipient’s age and identity.
You can pay via Montonio by Estonian bank link, by card or with MobilePay. Apple Pay and Google Pay may also be available at checkout.
Yes. We can issue an invoice with your company details. Write to info@diwine.ee and include the company name, registry code and address (and VAT number if needed).
Yes, you have the right to withdraw from the contract within 14 days of receiving the goods. The goods must be unopened and in their original packaging. Read more in our terms of sale.
Tell us what food or occasion you are looking for a wine for, which wines you have enjoyed before and what your budget is – we will suggest a couple of suitable bottles.
Yes. Our most special gift is the Josephinenhütte gift box: two Josephine wine glasses – some of the finest wine glasses on the market – together with a bottle of your choice. Wines can also simply be gift-wrapped.
Gift cards are made to order. Write to info@diwine.ee and put the gift together with us.
Yes. We source our wines directly from the producers or their official representatives – so you can be sure they are authentic and properly stored. Read more about our producers.
We pack bottles in protective boxes and, in very hot or cold weather, keep an eye on delivery times so the wine does not suffer. If the packaging or a bottle is nevertheless damaged, or the wine is corked, take a photo and write to info@diwine.ee as soon as possible, preferably within 3 days. We will replace the bottle or refund you. Read more in our terms of sale.
Keep bottles in a dark, cool place at a steady temperature (around 12–14 °C). Store bottles with natural corks lying down so the cork does not dry out.
- Champagne and sparkling wines: 8–10 °C. Vintage and more mature Champagnes open up better slightly warmer and in a white wine glass.
- White wines: 8–12 °C – fuller and oak-aged wines towards the upper end.
- Red wines: 15–18 °C. Young, powerful Priorat wines benefit from decanting.
- Jerez: Fino and Manzanilla well chilled (7–9 °C), Amontillado and Palo Cortado at 12–14 °C.
Opened Champagne keeps 1–2 days in the fridge with a stopper, white and red wine 2–3 days. Drink Fino and Manzanilla within a couple of days – they are as fresh as a white wine.